Frequently Asked Questions

It’s easy, just follow these easy steps:

• Click on “Create a Profile”
• Click on the word “Registration” under the heading “I am a new user”
• The system will walk you through the rest of the process

If you are having troubles and would like some help, email recruiting.us@mosaic.com.

It is important that you do not create more than one profile with Mosaic. Our recruiters track your recruitment and hiring progress within our system (ie. your interview comments, which programs you have applied to, which programs you have been hired on to, etc). If you apply online with a new profile, the recruiters will assume you are a brand new candidate and all of your previous Mosaic history could be lost. Click on “forgot password” to have your password emailed to you so you can log into your existing profile.

If you remember your username and password, just click on the “Create and Update Your Profile” tab and log in as a returning user. If you are still unable to access your profile, email us at recruiting.us@mosaic.com, and be sure to provide your username (email address) and your full name.

The reason you are unable to create another account is because you are already in our system. If you have forgotten both your username and password, email us at recruiting.us@mosaic.com, and be sure to provide details.

Our recruiters do their very best to acknowledge each and every successful candidate (a successful candidate is one who has the appropriate skill set and experience for the job). If you apply online to a position and are not contacted, it is likely due to one of the following reasons: The recruiter may have hired someone for the position already or you do not have the appropriate skill set and/or experience necessary for the position. Please keep applying to positions on our job list that you think are a good fit for your skills.

You are in the right place as the first step in the process is to visit www.mosaicjobs.com
Remember that if you are a current employee, you are eligible to receive a referral cash bonus for every one of your referrals hired by Mosaic.

Once you have successfully applied, the next part of our interview process involves a little bit of patience (general rule of thumb). Hopefully one of our recruiters will contact you after they have had the opportunity to review your application (unfortunately, not all applicants will be contacted). Please be prepared for another round of questions from the recruiter if/when contacted designed to further determine whether you are a good match for the position.

While we continue to do our best to notify you when additional opportunities arise, your best bet is to log in often while you are in the search mode, keep your profile updated and continue to apply to any and all positions you are interested in within your geographical area. Sometimes it takes awhile for the perfect match, but we continually need good people, so please continue to apply!

Once you have completed the interview process with the recruiter and you agree that you are interested, they will send your information onto the hiring manager for consideration.

The hiring manager will then contact you as soon as possible for either a phone interview or face-to-face interview. Once the hiring manager has completed interviews of all qualified candidates, they will contact you with direction on how to propceed.

There are of course, exceptions to this entire process, especially when there is a temporary project – then the process can be MUCH shorter.

Please continue to check the job board and apply to any positions that appeal to you but please do not create a new profile. You want your application and interview history to follow you and this helps the recruiters to determine your best program fit. Your proactive approach is always going to be your best bet as recruiters will be sure and not overlook you for an opportunity if you are among the first to apply.

At Mosaic, MOST of our opportunities are part-time but some of our clients have a need for full-time positions. Our company is always growing and we regularly have full-time positions available for those with relevant experience either internally or in the field. If you are interested in full-time work, it is in your best interest to check our job board on a regular basis and apply to the full-time positions that appeal to you.

We typically hire the following type of candidates for full-time work:

• Someone who has worked on a Mosaic part-time program and had excellent performance reviews.
• Someone who is a leader of an extra-curricular group, sports team or association.
• Someone who has related work experience.
• A Mosaic employee referral.

We always consider our current and previous employees first when we have an opening, however, you still must apply just like any other candidate since all our clients have a different set of qualification specifications, and some programs conflict. Be sure and include your employee number so your profile will reflect your working status with us.

While Mosaic regularly re-hires alumni, simply having worked for us before does not guarantee you another job. You must perform with excellence to be considered to work with us again. At Mosaic, we maintain the highest level of quality and our representatives must be the BEST at representing us, our clients and our clients’ brands. If you are a great rep with great performance reviews, inform your Manager and the Talent Acquisition Department that you are interested in working another program, and as always, apply online to any positions that appeal to you.

Our pay structure varies by client and by program. If hired onto one of our programs, you can expect a very competitive rate. We know that what you do is important and we base our compensation on just that. Some of our positions also offer commission and/or a completion bonus.

If the schedules do not conflict with each other, you may be able to work more than one program at a time. For example, if you are working a weekend Coke program, and there is the opportunity to work a weekday blitz merchandising program, then it may just work. If you are currently working a program and are interested in picking up more work, you should first talk to your direct manager and if he or she approves, talk to a Recruiter about next steps in finding another position.

We have positions available from coast to coast. Many of our jobs are located in major urban cities but we also have employment available in some of the most remote regions of the U.S. If you are from a more rural area and you are interested in working for our company, your best bet is to continually check our job board to see which current positions are available in your region. (Typically our clients require that you reside within 20-30 miles maximum from the site location.)

Ultimately, we decide which candidates work on which programs based on their skill set and our business needs. You are more than welcome to express your interest in the type of client or position that you are interested in working for and we will take this into consideration during the hiring process. We encourage you to apply online to the jobs that interest you most. Our Recruiters make the final determination on which program would be the best match for you, but you also must agree to go forward with the interview process.